Frequently Asked Questions
Is Facebook Auto Reply safe?
YES, it is! Facebook Auto Reply is Facebook compliant and it works using Facebook Graph API v.22
It uses the secured Facebook Graph API, so there is no risk. It is 100% compatible with Facebook Terms Of Use.
Will it reply to dark, unpublished or hidden posts?
Yes, Facebook Auto Reply will reply to comments made on posts that were created from ads manager or power editor.
Also it works with posts created but then hidden from your page timeline.
Can I set up a different template reply for each post within a page?
Yes, each post can have its own unique private message sent out to users.
You can differentiate the replies by post ID or by keywords used by the user.
Can I customize and mix up the replies?
Yes, you can use preconfigured messages that will spin on the fly.
You can even personalize the reply by using TAGS: USER'S NAME, LAST NAME, FIRST NAME, DATE, KEYWORD, LINK, NUMBER, DAY, MONTH.
What happens to the comments that are automatically hidden or deleted?
That user will still receive a private message, even if their comment is hidden or deleted.
Will Facebook Auto Reply send additional adverts with my messages?
No, the script will not send any references to our script or website.
What are the system requirements for Facebook Auto Reply?
There are no requirements, since our software is a SAAS version and it runs on our server.
On how many sites can I install and use Facebook Auto Reply?
It is installed on our server so you only need a browser to create a free account.
After purchasing this product, do I get updates?
Yes, we update the software each time it is needed.
All updates and releases are FREE.
Do I get support after purchasing the script?
Yes, all clients can use our customer support section.
Do I need any special software installed to use this application?
No, you just need a normal web browser. The script is compatible with all existing browsers.
After purchasing Facebook Auto Reply, do I have to pay extra fees?
No, this is one time payment and you are free to use it without any additional fees.
Anyway, we also have monthly or annual plans.
Where can I see a working demo of this application?
To test online this system, please click here.